We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our carpet cleaning website or interact with us.

Information We Collect

We collect different types of information when you visit our website, request carpet cleaning services, or contact us:

1. Personal Information: This includes your name, email address, phone number, and any other details you provide when filling out forms, requesting a carpet cleaning service, or contacting us.
2. Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, operating system, pages visited, and time spent on the site.
3. Cookies: We use cookies to enhance your experience and gather data on how you interact with our website.

How We Use Your Information

We use your personal information for the following purposes:

1. To Provide Services: To respond to your inquiries, schedule carpet cleaning appointments, and deliver the services you’ve requested.
2. To Improve Our Website: To analyze usage data and improve the functionality, content, and design of our website for a better customer experience.
3. To Communicate With You: To send newsletters, cleaning tips, promotions, and updates related to our carpet cleaning services. You can opt-out at any time by unsubscribing.
4. To Protect Our Interests: To prevent fraud, detect security issues, and comply with applicable legal obligations.

How We Protect Your Information

We take the security of your personal information seriously. We use appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers and partners who assist in the operation of our carpet cleaning website or the provision of services. These third parties are obligated to protect your data and use it only for the purposes we specify.

We may also disclose your information if required by law, regulation, or legal process, or if necessary to protect our rights, property, or safety, or that of our users.

Your Rights

You have the following rights regarding your personal information:

1. Access: You can request a copy of the personal information we hold about you.
2. Correction: You can update or correct any inaccurate or incomplete information.
3. Deletion: You can request that we delete your personal information, subject to any legal obligations.
4. Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in our communications.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will securely delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” at the bottom. Please review this policy periodically to stay informed about how we are protecting your information.